Privacy Helpdesk: Data Protection Advice on Demand
Ad-hoc data protection advice, without the wait or the full-time hire. Choose a monthly credit package or top up as you need it, and get pragmatic guidance on SARs, DPIAs, data sharing and more, whenever a question comes up.
Expertise when a question comes up, not a retainer you don't use.
The Privacy Helpdesk is ideal for organisations that need quick, reliable access to data protection expertise without hiring a full-time specialist - start-ups, growing companies, and any organisation that needs ad-hoc data protection support.
Cost-effective, flexible and always available, with no wait times - pragmatic, risk-based advice aligned to your operational context, from Iniver directly.
How it works
Simple credits, spent only when you need them.
Choose your package
Build, Grow or Scale - each comes with a set number of monthly credits, with the option to buy more at any time.
Ask when you need to
Use credits for document reviews, SAR advice, data protection queries or general GDPR guidance - as questions come up, not on a fixed schedule.
Know the cost upfront
Each credit is either 30 or 60 minutes of expert time, based on the task. Before any work begins, we provide a credit estimate so you stay in control of your budget.
Build, Grow and Scale packages
Every package includes access to Iniver's expert privacy advice, plus the ability to buy extra credits.
Build
Entry-level support
2 credits per month
Access to Iniver's expert privacy advice
Buy extra credits anytime
Grow
Designed for expanding teams
7 credits per month
Access to Iniver's expert privacy advice
Buy extra credits anytime
Scale
For high-demand organisations
16 credits per month
Access to Iniver's expert privacy advice
Buy extra credits anytime
Not sure which package fits? We'll recommend one once we understand your organisation.
What you can use credits for
Subject Access Requests (SARs)
Data Protection Impact Assessments (DPIAs)
Data sharing and data processing agreements
General GDPR / UK data protection compliance
Policy and procedure reviews
Operational privacy questions, as they come up
Privacy Helpdesk FAQs
Can't find your answer? Speak directly to a data protection specialist.
What is the Iniver Privacy Helpdesk?
The Iniver Privacy Helpdesk is an on-demand privacy and data protection advisory service that gives organisations access to expert guidance whenever they need it. It provides flexible monthly packages with a set number of credits that can be used for privacy queries, reviews, and support.
Who is the Privacy Helpdesk suitable for?
The service is ideal for organisations that need quick, reliable access to data protection expertise without hiring a full-time specialist. It suits start-ups, growing companies and any organisation that needs ad-hoc data protection support.
Do you offer ad hoc data protection support?
Yes - that's exactly what the Privacy Helpdesk is. Rather than a fixed retainer or a full-time hire, you get on-demand access to expert advice through monthly credits, so you have ad hoc data protection support exactly when a question comes up, without paying for time you don't use.
What do the Helpdesk packages include?
All packages include access to Iniver's expert privacy advice, plus the ability to purchase extra credits. Each tier (Build, Grow, Scale) comes with a set number of monthly credits that can be used for tasks such as reviewing documents, advising on SARs, responding to data protection queries, or providing general GDPR guidance.
How do the credits work?
Each credit represents a block of time (typically 30-60 minutes depending on complexity). Before any work begins, Iniver provides a credit estimate so you can make informed decisions and stay in control of your budget.
What is the difference between the Build, Grow, and Scale packages?
Build (£250 + VAT/month) is entry-level support with 2 credits per month. Grow (£500 + VAT/month) is designed for expanding teams, offering 7 credits per month. Scale (£1000 + VAT/month) is for high-demand organisations, with 16 monthly credits included. All packages allow you to buy extra credits if needed.
Can I purchase extra credits if my organisation needs more support?
Yes. Extra credits can be purchased at any time, allowing you to increase your level of support as your operational needs change.
What types of data protection queries can I use the Helpdesk for?
You can use credits for advice on Subject Access Requests (SARs), data protection impact assessments (DPIAs), data sharing, data processing agreements, general GDPR / UK data protection compliance, policy and procedure reviews, and operational privacy questions.
How do I get started with the Iniver Privacy Helpdesk?
Simply choose the package that fits your needs (Build, Grow, or Scale) and get in touch to begin working with Iniver directly.
Speak to a specialist about the Privacy Helpdesk
No sales teams. No account managers. Speak directly to an experienced data protection specialist about Build, Grow or Scale.