PRIVACY HELPDESK
The Iniver Privacy Helpdesk service is designed for those who want access to ad-hoc advice and guidance when needed. Whether you are looking for a pay-as-you-use service or want to have a pre-defined level of support each month to call upon, we have a range of packages to fit budget and operational needs.
Each package comes with a pre-defined number of credits which can be used for support. Extra credits can be purchased as and when required to meet your budget and operational demand.
✔ Cost‑effective data protection expertise
Affordable monthly pricing makes specialist support accessible without recruiting in-house.
✔ Flexible and scalable
Easily upgrade tiers or purchase extra credits to match demand.
✔ Quick access to specialists
No waiting for consultancy availability—your Helpdesk is always ready.
✔ Tailored to your organisation
Advice is pragmatic, risk‑based, and aligned to your operational context.
What is the Iniver Privacy Helpdesk?
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The Iniver Privacy Helpdesk is an on‑demand privacy and data protection advisory service that gives organisations access to expert guidance whenever they need it. It provides flexible monthly packages with a set number of credits that can be used for privacy queries, reviews, and support.
Who is the Privacy Helpdesk suitable for?
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The service is ideal for organisations that need quick, reliable access to data protection expertise without hiring a full‑time specialist. It suits start‑ups, growing companies and any organisation that needs ad‑hoc data protection support.
What do the Helpdesk packages include?
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All packages include access to Iniver’s expert privacy advisors, plus the ability to purchase extra credits. Each tier (Build, Grow, Scale) comes with a set number of monthly credits that can be used for tasks such as reviewing documents, advising on SARs, responding to data protection queries, or providing general GDPR guidance.
How do the credits work?
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Each credit represents a block of time (typically 30–60 minutes depending on complexity). Before any work begins, Iniver provides a credit estimate so you can make informed decisions and stay in control of your budget.
What is the difference between the Build, Grow, and Scale packages?
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Build (£250 + VAT/month) – Entry‑level support with 2 credits per month.
Grow (£500 + VAT/month) – Designed for expanding teams, offering 7 credits per month.
Scale (£1000 + VAT/month) – For high‑demand organisations, with 16 monthly credits included.
All packages allow you to buy extra credits if needed.
Can I purchase extra credits if my organisation needs more support?
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Yes. Extra credits can be purchased at any time, allowing you to increase your level of support as your operational needs change.
What types of data protection queries can I use the Helpdesk for?
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You can use credits for advice on:
Subject Access Requests (SARs)
Data protection impact assessments (DPIAs)
Data sharing
Data processing agreements
General GDPR/UK data protection compliance
Policy and procedure reviews
Operational privacy questions
How do I get started with the Iniver Privacy Helpdesk?
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Simply choose the package that fits your needs (Build, Grow, or Scale) and click “Get Started” to begin working with Iniver’s specialist data protection team.